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  1. Careers and Leadership/
  2. Leadership

Let Me Speak to the Manager!: Selling from the Buyer's Point of View

  • Paperback
  • Publisher: Resource Publications (CA)
  • 15.3 x 22.9 x 0.6 cm

£11.29

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Once your customer asks to speak to the manager, your business is on the line and your reputation is at risk. If you do not handle the situation sensitively, it's all downhill from there. Let Me Speak to the Manager teaches how to keep customers from reaching the point of total frustration. Dr. Boland presents an in-depth explanation of how a manager's influence and leadership can change employee attitudes. The key to avoiding unpleasant events is to make sure they do not occur. Let Me Speak to the Manager teaches how to work with salespeople, employees, and customers.
Let Me Speak to the Manager!: Selling from the Buyer's Point of View and Let Me Speak to the Manager!: Selling from the Buyer's Point of View
Let Me Speak to the Manager!: Selling from the Buyer's Point of ViewLet Me Speak to the Manager!: Selling from the Buyer's Point of View
  • Author

    Daniel M. Boland

  • Book Format

    Paperback

  • Publisher

    Resource Publications (CA)

  • Published

    March 2020

  • Weight

    141g

  • Dimensions

    15.3 x 22.9 x 0.6 cm

  • ISBN

    9781532675690

  • ISBN-10

    1532675690

  • Eden Code

    5231545

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